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Hiring! Bilingual Japanese Analyst | Mandaluyong | T118

N

Neksjob Philippines

70 - 100K PHP
Full-time
Mandaluyong, Mandaluyong, Metro Manila, Philippines
English LanguageCustomer ServiceSchedulingProblem SolvingTeam PlayerSalesforceAccount ManagementStrong Work Ethic

Job Responsibilities:

• Update and maintain various systems/tools per standard process documentation

• Execute transactions without minimal direction, enter data and retrieve information from group specific system (all new hires might require some direction initially)

• Audit own data entry for accuracy and make required corrections

• Conduct data verification

• Respond to various requests for information, as needed. Escalate to supervisor as appropriate

• File, archive and retrieve documents (paper-based and electronic) using filing standards

• Produce standard correspondence by following existing templates. Adhere to client formatting and quality standards. Proof and edit work for syntax, grammar and punctuation

• Respond to information requests by searching, summarizing research results and compiling in requested format

• May coordinate the work of a small team in areas of high volume transaction processing and/or the training/education of new and/or more junior team members on operation procedures and policies

• Follow established policies, procedures and methods

• May serve as technical and functional resource or super users to other team members

• Participate in process improvement initiatives or special projects as assigned

• Meet established goals and objectives

• Become a subject matter expert for complex processes

• Document all new learning(s) or change in processes in the standard format and seek relevant approvals on a periodic basis

• Assist in audit preparation and proceedings for both internal and external auditors

 Required Skills and Qualifications:

• Language Requirement: Japanese Proficiency N1-N2

• With experience on any of these domains: Finance/Accounting/Human Resources

• Able to communicate in English

• Highly trainable

• Good to have BPO experience

• Good to have F&A experience, if not, to be upskilled during onboarding

• With skills in MS Office (Outlook, Powerpoint, Excel, Word)

• Good to have F&A ERP skills (SAP), if not, to be upskilled during onboarding


Others:

• Accurate, efficient & organized w/in daily responsibilities

• Adaptable to learn new processes, concepts, & skills

• Demonstrates the ability to work as part of a team

• A good team player & be able to communicate easily w/ client & third parties staff at all levels