Turkish Community Customer Support
C
CEX Fintech
600 - 800 USD
Full-time
Remote
Customer ServiceCommunity manager
- Understanding the crypto industry's local hotspots and crypto trading models.
- Handling user issues promptly and maintaining strong relationships.
- Working with community operations to enhance engagement and foster a positive atmosphere.
- Utilizing Telegram bots and tools for effective community activities.
- Analyzing user issues, optimizing Q&A sets, and providing timely feedback.
- Demonstrating strong communication skills, emotional stability, proactiveness, and patience.
- Knowledge of the crypto industry and trading models.
- Community management and engagement skills.
- Proficiency in Telegram bots and related tools.
- Basic analytical and problem-solving skills.
- Strong communication abilities and emotional stability.
- Native proficiency in Turkish.