CUSTOMER SUPPORT
T
Transec BPO
10 - 20K PHP
Full-time
31st Flr One Corporate Centre, Meralco Avenue, Ortigas Center, Pasig City, Metro Manila, PH
Marketing
Home > Job Openings > Customer Support
Job Objective
We are looking for an experienced Customer Support with a sharp service delivery mindset. In this role, you will extend the best possible client care and provide seamless transactions about our products and services through the phone.
Essential Job Functions
First Name *
Last Name *
Email Address *
Mobile Number *
Phone Number
Educational Attainment *Bachelor's DegreeAssociate DegreeVocational CourseUndergraduteHigh School Graduate
Province *AbraAgusan del NorteAgusan del SurAklanAlbayAntiqueApayaoAuroraBasilanBataanBatanesBatangasBenguetBiliranBoholBukidnonBulacanCagayanCamarines NorteCamarines SurCamiguinCapizCatanduanesCaviteCebuCompostela ValleyCotabatoDavao OccidentalDavao OrientalDavao del NorteDavao del SurDinagat IslandsEastern SamarGuimarasIfugaoIlocos NorteIlocos SurIloiloIsabelaKalingaLa UnionLagunaLanao del NorteLanao del SurLeyteMaguindanaoMarinduqueMasbateMetro ManilaMisamis OccidentalMisamis OrientalMountain ProvinceNegros OccidentalNegros OrientalNorthern SamarNueva EcijaNueva VizcayaOccidental MindoroOriental MindoroPalawanPampangaPangasinanQuezonQuirinoRizalRomblonSamarSaranganiSiquijorSorsogonSouth CotabatoSouthern LeyteSultan KudaratSuluSurigao del NorteSurigao del SurTarlacTawi-tawiZambalesZamboanga SibugayZamboanga del NorteZamboanga del Sur
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How Did You Hear About Us? *FacebookGoogleIndeedInstagramJobstreetJoraKalibrrLinkedInReferralOthers
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Job Objective
We are looking for an experienced Customer Support with a sharp service delivery mindset. In this role, you will extend the best possible client care and provide seamless transactions about our products and services through the phone.
Essential Job Functions
- Professionally analyze and resolve incoming customer calls with the goal of providing the best possible workaround.
- Craft a positive customer service experience with each interaction.
- Ensure all contacts made with customers are logged into the system meticulously and in a timely manner for proper documentation.
- Actively provide recommendations for continuous product and process improvement.
- Preferably with a Bachelor’s degree; must have undergone at least 2nd year of college level.
- Must have 2 to 3 years of customer service experience in the business process outsourcing industry.
- Outstanding English communication skills including clear and articulate verbal, listening, and written competency.
- Have proven track record and passion for creating exceptional customer experience.
- With a positive and professional demeanor.
- Willing to work on graveyard shifts.
First Name *
Last Name *
Email Address *
Mobile Number *
Phone Number
Educational Attainment *Bachelor's DegreeAssociate DegreeVocational CourseUndergraduteHigh School Graduate
Province *AbraAgusan del NorteAgusan del SurAklanAlbayAntiqueApayaoAuroraBasilanBataanBatanesBatangasBenguetBiliranBoholBukidnonBulacanCagayanCamarines NorteCamarines SurCamiguinCapizCatanduanesCaviteCebuCompostela ValleyCotabatoDavao OccidentalDavao OrientalDavao del NorteDavao del SurDinagat IslandsEastern SamarGuimarasIfugaoIlocos NorteIlocos SurIloiloIsabelaKalingaLa UnionLagunaLanao del NorteLanao del SurLeyteMaguindanaoMarinduqueMasbateMetro ManilaMisamis OccidentalMisamis OrientalMountain ProvinceNegros OccidentalNegros OrientalNorthern SamarNueva EcijaNueva VizcayaOccidental MindoroOriental MindoroPalawanPampangaPangasinanQuezonQuirinoRizalRomblonSamarSaranganiSiquijorSorsogonSouth CotabatoSouthern LeyteSultan KudaratSuluSurigao del NorteSurigao del SurTarlacTawi-tawiZambalesZamboanga SibugayZamboanga del NorteZamboanga del Sur
City *Select a Province
How Did You Hear About Us? *FacebookGoogleIndeedInstagramJobstreetJoraKalibrrLinkedInReferralOthers
Please Specify *
Upload Resume *
Please refer to job description.