IT Technical Support
B
Bizsolv Asia, MPC.
20 - 35K PHP
Full-time
FedEx Clark Gateway. CRK Gateway Main Ramp, Civil Aviation Complex, Andres Bonifacio Avenue, Clark Freeport, Zone, Pampanga, Philippines
Network Security
- Provide 1st level diagnosis to hardware and software related issues.
- Assist the End User in providing information or to perform an IT related task when required, guide the End User to change local printer set- up, change local printer ribbon.
- Basic troubleshooting related to hardware, system software, applications, network connection or devices, virus or malware intrusion or usage.
- Provide and ensure that all Operating System build versions are the same for all PCs/laptops and that all devices are security hardened (meaning services or applications not needed by the Buyer like games etc. are not installed or configured.
- Perform basic troubleshooting and if needed basic administration tasks on MS Active Directory, Symantec Endpoint and other system software running on endpoint PCs or laptop.
- Assistance in setting up Projectors, Teleconference and Videoconference units.
- Assistance in setting up of network connectivity and support for Boardroom meetings.
- Setup computers and connection for Training rooms.
- Perform laptops, desktops and peripherals preventive maintenance and cleaning and prepare reports and assure that information is readily available.
- Must be a graduate of Bachelor of Science in Information Technology or any related course
- With at least 2-5 years' work experience