IT Technical Support
L
LEC Steel Manufacturing Corporation
18.1 - 22K PHP
Full-time
659 A. Bonifacio Ave. 659 A. Bonifacio Ave, Quezon City, 1115 Metro Manila, Philippines
- Provide technical support to end-users on hardware and software issues.
- Investigate, diagnose, and resolve technical problems in a timely manner.
- Install, configure, and maintain computer systems, printers, and peripherals.
- Document and track support requests using helpdesk software.
- Assist in training users on new systems and applications.
Requirements
- Educational Qualifications: Bachelor’s degree in Information Technology or related field
- Experience Level: 1-3 years of technical support experience
- Skills and Competencies: Proficiency in troubleshooting Windows and Mac OS
- Skills and Competencies: Familiarity with networking concepts and tools
- Skills and Competencies: Strong development/programming skills
- Qualities and Traits: Strong communication and interpersonal skills
- Qualities and Traits: Ability to work under pressure and prioritize tasks