Customer Support (Test Only)
E
ETOS Adtech, OPC
Full-time
SM Aura Tower. 4 McKinley Pkwy, Taguig, Metro Manila, Philippines
Problem SolvingPeople Skills
Description
- Respond promptly to customer inquiries via various channels.
- Provide accurate and relevant information to customers regarding products and services.
- Resolve customer complaints and issues through effective problem-solving techniques.
- Document customer interactions and maintain detailed records of inquiries and resolutions.
- Collaborate with team members to improve customer satisfaction and service quality.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 0–2 years.
- Skills and Competencies: Strong problem-solving and analytical skills.
- Skills and Competencies: Excellent interpersonal and people skills.
- Qualities and Traits: Empathetic and customer-focused.
- Working Conditions: Ability to work in a fast-paced environment.