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ZOHO Operations Executive

S

SJK-Guahan Inc.

Full-time
1877 Paz M. Guazon St, cor Pres. Quirino Ave, Paco, Manila, Manila, NCR, PH

JOB SUMMARY:

The Zoho Operations Executive will support the day-to-day management, configuration, and optimization of Zoho One application, with a primary focus on inventory management, internal system support, and process assistance.


RESPONSIBILITIES:

Zoho One Support & Operations

  • Assist in configuring and maintaining Zoho One applications (Zoho Inventory, Zoho CRM, Zoho Books, Zoho Creator, etc.).
  • Support internal users with Zoho-related queries, issues, and basic troubleshooting.
  • Help maintain user access, roles, and permissions across Zoho applications.
  • Assist in testing workflows, automations, and system updates.


Inventory Management

  • Support inventory operations including item creation, stock updates, warehouses, and units.
  • Assist in monitoring stock levels, inward/outward movements, and reconciliations.
  • Help ensure data accuracy between inventory, sales, and accounting modules.
  • Generate and maintain inventory-related reports.


Process & Data Support

  • Assist in documenting business processes and system workflows.
  • Perform data entry, data cleanup, and validation tasks.
  • Support basic reports, dashboards, and exports for internal teams.
  • Help with system adoption and internal training documentation.


Coordination & Improvement

  • Coordinate with internal departments to understand operational requirements.
  • Escalate technical issues to senior team members or vendors when required.
  • Assist in identifying process improvements within Zoho systems.


QUALIFICATIONS:

Technical/ Functional:

  • Basic to moderate knowledge of Zoho One or ERP Systems (Zoho preferred).
  • Understanding of inventory concepts (stock, SKU, warehouse, purchase/sales flow).
  • Comfortable working with data, reports, and spreadsheets.


Experiences:

  • 0-2 years of experiences in operations, ERP support, or business systems.
  • Bachelor's degree in Business, IT, Commerce or a related field (preferred).


Tools & Systems:

  • Zoho One (Zoho Inventory, CRM, Books, Creator, Analytics)
  • MS Excel/ Google Sheets.
  • Internal business systems and documentation tools.