Sales Technician

Job Description

• Conduct surveys and customer need analysis and presenting possible solutions to customers
• Understanding of a products functionality and possible problems and figuring out a way to handle them
• Determine the best practice to meet the requirements of the customer
• Assists the Business Development team with customer related matters
• Provide technical expertise on products/services
• Take part in exhibitions, conventions and other events to help in the sale of a product/service
• Have in-depth technical knowledge about the products, their working and their pros and cons
• Sending technical specifications to potential customers via the Business Development team
• Revising and improving technical manuals
• Perform tasks as may be assigned from time to time

Qualifications

• Proven field service experience; selling skills; creative thinker; able to multi-task; customer centric, friendly and approachable; focused and can pay attention to details
• Ability to troubleshoot, test, repair and service technical equipment
• English literacy and confident in communicating verbal or written English
• Able to translate technical jargon so that lay people may understand it
• Ability to work flexible shifts and adapt to changing work schedules, well organized and can work under pressure
• Advance knowledge of aircon and misting/scenting systems
• Skilled driver with valid drivers license