Business Development Specialist - Ground Support

Business Growth and Development

• Identify and meet with prospective customers to determine needs and identify new opportunities.
• Participates in the setting of business plan objectives and benchmarks with regard to marketing, initiatives and sales activities.
• Ensure that training programs are in place to enhance end users' skills to enable the company to consistently produce quality products with services that meet or exceed requirements.
• Arrange presentations and demonstrations for customers as required.
• Responsible for conducting pull tests underground, installation audits and provide accurate reports of the testing findings.
• Recognizes and pursues sales opportunities for the company’s existing products and identification of new product opportunities in regard to initiatives.
• Assists in analyzing competing companies and products to determine their strengths, weaknesses and how our company should position itself to counter or take advantage of these factors.
• Ensure action plans are created and implemented for his/her territory in order to achieve these goals and objectives.
• Ensure regular visits to mine, tunnel, and construction sites to meet with end users, superintendents, engineering departments, and purchasing/commercial reps to ensure the company is meeting the customer needs and to gather future information which will help drive forecasting, budgets and innovative solutions.
• Implement and adhere to the annual technical sales program as aligned by strategic direction for the year.
• Researching and developing lists of potential customers.
• Establishing and maintaining industry contacts that lead to sales.
• Investigating and understanding non-conformances on manufactured and procured products to identify root causes and implement corrective action plans.
• Utilize sales reports to monitor sales activity by account to understand and address variances (i.e. deliveries, financial, forecasts, etc.).
• May be required to prepare quotes, order entry and work within ERP systems.
• Monthly reporting on business activity.

Environmental Health and Safety

• Adherence to the Sandvik SE Asia Environmental, Health & Safety Policy.
• Attending health and safety related trainings.
• Identification and reporting of hazards.
• Working in a safe manner as reasonably practicable.
• Wearing the required PPE's assigned for each location.

Experience

• Minimum post-secondary education in mining engineering and/or operations, mining technology
• Experience in sales and marketing within the mining, construction, or tunneling industries (preferably underground)
• Extensive knowledge and experience as a mechanical, geotechnical, or geological engineer within an underground environment with the drive and ambition to enter a sales and marketing role
• Strong presentation skills
• Excellent customer relations skills
• Must be mechanically inclined
• Ability to travel up to 60% of the time
• Bilingual in both “local” and English would be considered an asset
• Proficient in the use of Microsoft Office and adaptable to various software programs, including ERP system.