Infra Lead (Cooee Operations) Iloilo

About the Role

As an Infrastructure Lead you will serve as Cooee’s primary culture carrier and operational leader in Iloilo. This role is responsible for deepening Cooee’s culture, strengthening relationships with stakeholders locally and overseas, and ensuring smooth office operations including workforce planning. The ideal candidate is a people-first leader with strong operational discipline, strong decision-making capabilities, and a passion for building meaningful, trust-based partnerships. This is a full onsite role based in Iloilo and requires a strong commitment to onsite leadership, collaboration, and day-to-day operational presence.

Why Cooee

• Because we believe in the power of human connection.
• Because we are committed to flourishing human potential.
• Because we dream of a world where each one of us walks along the path to who we are and the best that we can be.
• This is Why we do What we do – ‘To be a part of transformation one person, one community, one business at a time.
• We are One Team committed to investing in relationships fueled by trust and anchored on the One Shared Vision ‘to transform through connection’.
• We believe this is where the strength of Cooee and our partnerships lie – in having clarity and conviction in purpose.

What you’ll be working on

• Serve as the culture champion of Cooee in Iloilo, ensuring alignment with Cooee’s values and shared vision.
• Permeate and deepen Cooee’s culture across teams and day-to-day operations.
• Support Iloilo employees in building and nurturing strong, trust-based relationships with stakeholders both locally and internationally.
• Build and maintain strong partnerships with local stakeholders including schools and community organizations in Iloilo City.
• Oversee overall office management including facilities coordination and day-to-day operations.
• Lead workforce planning initiatives to ensure the right capacity, capability, and structure to support business growth.
• Provide leadership, coaching, and guidance to team members, fostering a growth mindset and adaptability.
• Make sound operational decisions and confidently handle onsite escalations and business needs.
• Act as the primary onsite escalation point and ensure operational excellence across functions.

What we’re looking for

• 5–7 years of professional experience, with at least 1 year in a leadership role.
• Must be willing and committed to working onsite full-time in Iloilo.
• Proven experience in team leadership, stakeholder management, and office or operations oversight.
• Strong decision-making and problem-solving skills with the ability to work independently and take ownership.
• Strong relationship-building skills with the ability to engage both local and overseas stakeholders.
• Experience in workforce planning, resource allocation, or operations management is highly preferred.
• Excellent communication skills and high emotional intelligence.
• Demonstrates growth mindset and adaptability in dynamic environments.

Job Type

• Full-time, Day Shift
• Onsite (Iloilo Office): Bldg. 2, 2nd Floor, Nelly Garden, Jaro, Iloilo City

Additional Instructions

• Please keep your lines open between 9am to 4pm within this week.
• For the mean time, you can follow us on facebook at: Cooee Inc. Careers for our open role updates.
• From our hiring team:
• Keep your phone nearby during the expected call time.
• Secure a quiet space so we can hear each other clearly during the call.
• Prepare a short self-introduction (your recent experience, key skills, and current availability).

Benefits

• HMO on Day 1
• Holistic coaching approach
• Weekly engagement activities
• People development
• IT equipment will be provided