IT Technical Support
A
Amazigrace Global Manpower Incorporated
Full-time
5400 E Asia Dr, Alabang, Muntinlupa, 1781 Metro Manila, Philippines
TechnicalTroubleshootingHardware/Software
- Provide technical support to end-users for hardware and software issues
- Diagnose and resolve technical problems related to computer systems and networks
- Assist in the setup and configuration of computer systems and peripherals
- Document technical issues and maintain records of support activities
- Collaborate with other IT staff to improve support processes and services
- Skills and Competencies: Strong technical knowledge, troubleshooting skills, and proficiency in hardware/software
- Qualities and Traits: Excellent communication and interpersonal skills
- Responsibilities and Duties: Ability to work under pressure and resolve issues in a timely manner
- Working Conditions: May require occasional after-hours support and on-call duties