ITIL Trainer (Part-time Position) at Inventive Media

Pay: ₱2,500 - 3,000.00 per day

Job description:

Join us as a Part-Time ITIL v5 Foundation Instructor for our in-person course. The training runs for two full days (9:00 AM – 7:00 PM) and is offered only once a month, exclusively on weekends.

Key Responsibilities:

Design, develop, and deliver ITIL training programs tailored to the needs of the audience (foundation, intermediate, or expert levels).
Conduct classroom, virtual, or hybrid training sessions with a focus on ITIL principles, processes, and best practices.
Create training materials, including presentations, handouts, case studies, and practice exams.
Assess training needs and customize content to align with organizational goals and learner requirements.
Provide guidance and support to participants to ensure understanding and application of ITIL concepts.
Evaluate training effectiveness through assessments, feedback, and performance metrics.
Stay updated with the latest ITIL versions, trends, and industry developments to ensure training content is current and relevant.
Collaborate with internal teams to identify gaps and recommend improvements in IT service management practices.

Qualifications:

ITIL Certification is mandatory.
Proven experience as an ITIL Trainer or in a similar role, with a minimum of [2] years of experience in IT service management.
Strong knowledge of ITIL frameworks (v4/v5) and their practical application in real-world scenarios.
Excellent presentation, facilitation, and communication skills.
Ability to simplify complex concepts and engage diverse audiences.
Experience in developing training materials and conducting assessments.
Familiarity with e-learning platforms and virtual training tools.
Strong organizational and time-management skills.
Preferred: Experience in IT service management roles (e.g., IT Service Desk, Incident Management, Change Management).

Job Type: Part-time

Education:

Bachelor's (Required)

License/Certification:

ITIL v5 Certification (Required)