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IT Technical Support

M

Metacom Business Process Outsourcing Solution Inc.

Full-time
corner Le Grand Ave, Taguig, Metro Manila, Philippines
SQL EXPERIENCE

Description

  • Provide technical support for hardware and software issues.
  • Assist users in troubleshooting and resolving IT-related problems.
  • Manage and maintain IT infrastructure components.
  • Document and track support requests using a ticketing system.
  • Collaborate with other IT staff to enhance system performance and security.

Requirements

  • Educational Qualifications:High School Diploma or equivalent
  • Experience Level:1-3 years of relevant experience
  • Skills and Competencies:Proficiency in SQL; strong problem-solving skills
  • Responsibilities and Duties:Ability to communicate technical information effectively
  • Qualities and Traits:Detail-oriented with strong customer service skills