Senior QA Officer

RESPONSIBILITIES

• Lead the quality assurance function, ensuring all software products meet defined quality standards prior to release.
• Develop, review, and maintain test plans, test cases, and test scripts for all system components.
• Execute functional, regression, integration, and user acceptance testing (UAT) on all software releases.
• Identify, document, and track defects through to resolution using appropriate issue-tracking tools.
• Coordinate with developers and system analysts to ensure timely defect resolution and re-testing.
• Establish and enforce QA processes, standards, and best practices across the development lifecycle.
• Conduct test reviews and provide feedback to the development team on quality findings.
• Prepare and submit test summary reports, defect reports, and quality metrics for management review.
• Participate in sprint planning, daily stand-ups, and retrospectives as part of the Agile development process.
• Mentor junior QA staff and support their development in testing methodology and tools.
• Coordinate with clients and stakeholders during UAT to ensure acceptance criteria are met.
• Ensure compliance with company quality management standards and documented QA procedures.
• Maintain updated documentation of all QA activities, test results, and release records.
• Attend certification trainings or schooling as needed.
• Perform other duties as assigned by the President.

EMPLOYEE INFORMATION

Education

Bachelor’s degree in Information Technology, Computer Science, or related field

Work Experience

At least 2 years of experience in software quality assurance, with at least 1 year in a senior or lead QA capacity

Skills & Competencies

Test planning and execution, defect tracking, functional and regression testing, UAT coordination, QA documentation, Agile/Scrum methodology, attention to detail, analytical thinking, communication