Operation Assistant

DUTIES & RESPONSIBILITIES:

● Support day-to-day operations to ensure a smooth and efficient workflow

across all service areas.

● Help manage workflow, distribute tasks, and assist with basic customer

handling during high-volume or busy periods.

● Carry out additional operational tasks assigned by supervisors to support

overall company operations and service efficiency.

● Help organize job orders, schedule tasks, and assist in assigning work to

installers, detailers, and technicians based on priorities.

● Track job status on the floor and promptly update supervisors regarding delays,

issues, or completion of tasks.

● Assist in preparing and maintaining job logs, checklists, reports, inventory

records, and other operational forms.

● Check stock levels, identify replenishment needs, and coordinate with

warehouse or procurement teams to ensure availability of materials and

supplies.

● Coordinate information flow between sales, operations, admin, and service

teams to align job requirements and avoid workflow disruptions.

● Help ensure work areas are clean, organized, properly equipped, and compliant

with company safety and operational standards.

● Perform basic quality inspections and support supervisors in ensuring that

service procedures and standards are consistently followed.

QUALIFICATIONS:

● Bachelor’s Degree graduate in Business Administration, Marketing

Management, Automotive Management, Entrepreneurship, Communications,

or any related business or sales-focused course.

● At least 6 months – 2 years of relevant experience in sales management,

process coordination, service operations, or project execution.

● Experience in handling operation teams within the automotive protection,

detailing, window tint, PPF, vinyl wrap, or aftermarket industry is an advantage.