Technical Writer / Dicumentation Specialist

Key Responsibilities:

-Create and update SOPs, operational manuals, user guides, and policies

-Work with technical teams and Subject Matter Experts (SMEs) to document processes accurately

-Develop flowcharts, diagrams, screenshots, and other visuals to make documents easier to understand

-Proofread and ensure documents are accurate, consistent, and properly formatted

-Manage document revisions and version control

Job Qualifications:

-Bachelor’s Degree in English, Journalism, Technical Communications, Business Administration, IT, or a related field

-2–4 years of experience in Technical Writing, Documentation, or Process Writing

-Strong technical and business writing skills

Ability to simplify complex or technical information

-Proficient in MS Office and Google Workspace

-Knowledge of Visio, Lucidchart, Miro, or similar tools is an advantage

-Strong attention to detail and proofreading skills

-Good communication and interviewing skills

-Able to work independently and meet deadlines

Portfolio Required:

-Applicants should be able to provide writing samples or a portfolio, preferably involving SOPs, manuals, process documentation, or workflow guides. Place a link of your portfolio and contact details on your bossjob page.