IT Staff
I
Integrated Packaging Corporation
Full-time
Global Infinity Packaging Corporation. 2PJV+48, San Simon, Pampanga, Philippines
Description
- Provide technical support for hardware and software issues facing users.
- Diagnose and troubleshoot technical problems via remote access or in person.
- Install and configure new computer systems and software applications.
- Maintain accurate records of support requests and resolutions.
- Educate users on basic troubleshooting steps and self-service options.
Requirements
- Job Title: IT Technical Support
- Job Function: IT Technical Support
- Responsibilities and Duties: Strong understanding of common operating systems, software applications, and hardware components.
- Working Conditions: Ability to work flexible hours, including evenings and weekends as needed.
- Qualities and Traits: Excellent problem-solving skills and a customer-oriented mindset.
- Qualities and Traits: Effective communication skills for both technical and non-technical users.
- Qualities and Traits: Ability to work independently as well as part of a team in a fast-paced environment.