Technical Support Representative

WE'RE HIRING: On-Site Technical Support in Dublin!

(Must be currently based in Dublin, Ireland — No visa sponsorship)

Level up your career with NextWork HR! We are looking for dedicated professionals to join our team on-site in Dublin.

Location: Dublin, Ireland (On-site)

Schedule: Full-time, 5 days per week (40 hrs/week) | Shift-based

Key Responsibilities:

• Provide top-notch technical support within a busy call center / IT helpdesk environment Troubleshoot and resolve complex technical issues efficiently
• Deliver professional, customer-focused support
• Strictly follow established technical and data protection procedures, including GDPR compliance

Requirements:

Must be currently living in Dublin with valid full-time work authorization (40 hours/week) — (No visa sponsorship available)

• Education &Experience: Graduate or undergraduate (undergrad is welcome!) with a course related to the job. If your course is not related, you must have proven work experience in Technical Support, IT Helpdesk, or Call Center. Fluent in English (proficiency in French, German, or Spanish is a major plus)
• AI amp; Certifications (Preferred/Bonus, not strictly required): AI experience and AI certificates—including CBMAI-D3 certification or equivalent—are highly valued and will give your application an advantage!

How to Apply:

If you meet the qualifications, send your updated CV directly for initial screening.

Note: NextWork HR never asks for payment or fees from candidates. Beware of scams!