Business Development Executive

About the role

This role involves communicating, supporting and assisting international offices, agents and customers on daily marketing activities. You will handle enquiries and emails with prompt response, prepare quotations, confirm purchase orders, and manage invoicing and payment follow-up. You will build strong relationships with the sales team, customer service department, and international partners while arranging samples, coordinating artwork approvals, and attending to sales calls for international markets.

Key responsibilities

• Communicate with international offices, agents and customers on daily marketing activities

• Provide prompt response on enquiries and emails

• Prepare quotations and check shipping costs for CFR, CIF or DDP with Customer Service Department

• Confirm receiving PO and submit to Customer Service Department for processing

• Send out invoices to customers and follow-up payment status to update account team

• Arrange samples to be sent to international offices and agents upon request

• Propose correct seals to match requirements for international offices, agents and customers

• Send artwork layout images and obtain approval before processing Purchase Orders

• Attend to sales calls for product and price inquiries for international market

• Prepare samples for testing and review purposes and raise Marketing Sample Forms for production

About you

• Bachelor's Degree in Business Administration, Marketing, International Business, Sales, Logistics or a related field

• Basic knowledge of overseas sales, international business and logistics

• Good communication, interpersonal and customer relationship management skills

• Good command of English, both written and spoken

• Good coordination, follow-up and problem-solving skills

• Able to work independently and collaborate effectively with internal departments

• Proactive, customer-oriented and willing to learn

• Good computer skills and familiarity with ERP systems will be an advantage

• Relevant experience in Business Development, International Sales, Export Sales, Sales Coordination or Customer Service encouraged

Please refer to job description.