Business Development Executive

About the role

This role involves coordinating between customers and internal teams to manage orders, production schedules, and deliveries. You will receive customer orders, commit delivery dates based on material availability and production capacity, and issue manufacturing work orders accordingly. You will ensure all committed deliveries are met by working closely with material buyers and production schedulers, prepare delivery reports, and communicate solutions to customers when issues arise.

Key responsibilities

• Receive customer orders and commit delivery dates based on material availability and production capacity

• Issue manufacturing work orders to production based on customer commitments

• Ensure all committed deliveries are met by working closely with material buyers and production schedulers

• Prepare delivery reports for customers when pull in/push out requests are made

• Communicate with customers and provide solutions when issues arise to ensure customer satisfaction

• Act as coordinator between customers and internal teams

• Assist Business Manager in product costing and prepare quotations for customers

• Review customer forecasts and issue manufacturing work orders to maintain sufficient inventory

• Analyse cost content when Engineering Change Notices (ECN) involve material and process changes

• Prepare material liability reports for ECN or End of Life (EOL) products

About you

• Professional Certificate, Bachelor's Degree, Post Graduate Diploma, Professional Degree in Business Studies, Administration, Management, Commerce, Economics, Finance, Accountancy, Banking or equivalent

• Proficiency in MS Office and MRP systems

• Self-discipline and good communication skills

• Customer oriented

• Flexible to work additional hours if necessary

• Working experience in planning and customer service is an added advantage

• Mandarin speaking is an added advantage

Please refer to job description.