The decentralised AI-Powered Police Complaint Management System is a next-generation, tech-integrated platform designed to streamline how public grievances are reported, analyzed, and resolved.
Current complaint and FIR systems suffer from:
❌ Ignored or delayed responses due to inefficiencies or influence.
❌ FIR tampering, deletion, or unauthorized edits.
❌ Lack of real-time tracking and transparency.
❌ No proper escalation if officers don’t act in time.
❌ Poor handling of evidence, risking data leaks or loss.
These issues reduce public trust and discourage victims from reporting crimes.
We propose an AI-powered, blockchain-secured Emergency FIR Management System that offers:
🔍 Real-time complaint tracking
⚠️ Urgency-based dispatch of officers
🔐 Tamper-proof, verifiable FIR records
📈 Automated escalation & legal insights
🗂️ Decentralized, encrypted storage for privacy and security
Citizens record their complaints via helpline.
AI transcribes and analyzes urgency.
A Complaint ID is issued for tracking.
Nearest officers auto-assigned based on location.
Officers share live updates and GPS location.
SLAs ensure timely response.
FIRs stored on-chain for immutability.
Tamper-proof and verifiable.
Only accessible to authorized users.
If no action in time, AI escalates the case.
Notifies higher officials and tracks progress.
Offers legal suggestions using trained models.
Files stored on IPFS/Arweave (decentralized).
Cryptographically linked to FIR.
Verified with content hashes.
Role-based access with encryption.
Zero-Knowledge Proofs for private verifications.
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