The Phulong Digital System is a smart platform that helps resorts and hotels manage rates, analyze OTA reviews, and benchmark competitors. With AI-powered insights and recommendations, it enables busi
The Phulong Digital System is an integrated digital platform designed to support hotel and resort management through data-driven insights. It enables businesses to monitor and analyze room rates, OTA ratings, and guest reviews across multiple platforms, while also providing AI-powered recommendations and competitor benchmarking.
Key features include:
Resort Management: Centralized view of owned and competitor resorts with detailed facilities and customer feedback.
OTA Review Analysis: Automatic collection and AI-based sentiment analysis of online reviews, with summaries of strengths, weaknesses, and improvement suggestions.
Rate Optimization: Dynamic rate comparison and AI-generated pricing recommendations to enhance revenue strategy.
OTA Comparison: Benchmarking competitors’ ratings and review volumes across different OTAs.
AI Chatbot: An agent-powered assistant that can combine internal data (via SQL tools) with external market insights (via web search), enabling both quick lookups and deeper analyses such as performance comparisons, pricing trends, and competitive insights.
By combining AI insights with real-time market data, the Phulong Digital System empowers hospitality businesses to improve operational efficiency, strengthen competitive advantage, and drive sustainable growth
The AI chatbot has been completed, but its responses are still slow and sometimes inaccurate.
We are fully prepared and seeking investment to scale.