Social Media Representative
L
Legend of Ice Recruitment & Services Incorporated
15 - 20K PHP
Full-time
Sct. Limbaga St. Sct. Limbaga St, Diliman, Quezon City, Metro Manila, Philippines
SalesMarketingSocial MediaNegotiationCollaborationPromotionsOffline MarketingGraphs
- Attending to all customer queries, concerns, and comments posted to the company's social media platforms.
- Liaising with sales personnel, product managers, and the marketing team to meet and exceed customer expectations.
- Reviewing all social media posts for accuracy and ensuring inappropriate content is removed.
- Working with the marketing team to develop comprehensive social media strategies.
- Maintaining a working knowledge of company products to effectively communicate with customers.
- Attending social media-related meetings as required to represent the company.
- Creating and maintaining strong relationships with company partners and external stakeholders.
- Staying informed on social media trends, innovations, and changes.
- A bachelor's degree in social media management, marketing, or a related field.
- A year of customer service experience would be beneficial.
- Excellent knowledge of social media best practices.
- Ability to effectively use a variety of social media platforms, such as Twitter, Facebook, Instagram, LinkedIn, and Google+.
- Solid customer service skills.
- Good communication and interpersonal skills.
- Ability to work independently in a fast-paced environment.