Social Media Specialist

A Social Media Specialist is a skilled professional responsible for developing and executing social media strategies. They create engaging content, optimize company pages, and foster community interaction.

Key Qualifications:

Content Creation & Editing

• Photography & Videography Skills: Proficiency in shooting high-quality photos and videos
• Video Editing: Experience with video editing software to produce engaging content
• Creative Flair: An eye for aesthetics and the ability to produce visually appealing content

Operations & Customer Service

• Customer Support Skills: Ability to handle customer inquiries and issues effectively
• Operational Management: Experience in managing e-commerce platforms and understanding of operational workflows
• Problem-Solving: Capability to address and resolve operational challenges

KOL & PR Coordination

• Communication Skills: Strong interpersonal skills to liaise with KOLs, PR Agencies, and media
• Networking: Ability to build and maintain relationships with influencers and media
• Event Coordination: Experience in organizing and managing events and exhibitions

Live Stream Support

• Technical Know-How: Understanding of live streaming platforms and technical requirements
• Real-Time Support: Ability to provide immediate support and troubleshooting during live sessions

Shopee Store Management

• E-Commerce Expertise: Familiarity with Shopee's platform and best practices for online stores
• Analytical Skills: Ability to monitor and interpret KPIs like sales metrics, visitors analytics, and conversation rates
• Marketing Savvy: Understanding of digital marketing strategies to boost online presence

Monitoring KPIs for Social Media

• Data Analysis: Skills in analyzing engagement rates, follower growth and ad performance on Facebook and Instagram
• Strategic Planning: Ability to use insights from KPIs to inform content and marketing strategies

Ideal Candidate Profile

• Versatile and Adaptable: Capable of handling a wide range of tasks
• Tech-Savvy: Comfortable with digital tools and platforms
• Strong Organizer: Able to manage multiple tasks and priorities
• Excellent Communicator: Both in written and verbal forms
• Quick Learner: Able to pick up new skills and adapt to changing demands

Compensation

• Competitive Base Salary: Attractive Base Salary structure
• Performance Incentives: Additional earnings through KPI-based bonuses
• Meal & Transportation Allowances: Comprehensive allowances to support your workday needs
• Annual Bonus: Enjoy the benefit of a 13-month salary
• Paid Sick Leave: 3 days of paid sick leave annually, ensuring your well-being is prioritized