Sales Manager

1. Sales Management:

o Develop and implement effective sales strategies to meet or exceed store sales targets.

o Monitor sales performance, analyze sales reports, and adjust strategies as needed.

o Identify and capitalize on sales opportunities and trends to maximize revenue.

2. Team Leadership:

o Recruit, train, and onboard new sales associates.

o Provide ongoing coaching, feedback, and performance evaluations to team members.

o Foster a positive and motivating work environment to drive employee engagement and productivity.

3. Customer Service:

o Ensure that all customers receive exceptional service and a positive shopping experience.

o Address and resolve customer complaints and concerns in a professional and timely manner.

o Develop and implement customer service initiatives to enhance customer satisfaction and loyalty.

4. Inventory Management:

o Oversee inventory control processes, including stock levels, ordering, and replenishment.

o Conduct regular inventory audits and manage merchandise placement to optimize sales and minimize loss.

5. Visual Merchandising:

o Collaborate with the visual merchandising team to create attractive and effective store displays.

o Ensure that store layout and product placement are optimized to drive sales.

6. Sales Reporting and Analysis:

o Prepare and present regular sales reports and performance metrics to upper management.

o Analyze sales data to identify trends, opportunities, and areas for improvement.

7. Operational Management:

o Ensure the store is well-maintained and compliant with health and safety regulations.

o Oversee daily store operations, including opening and closing procedures, cash handling, and staff scheduling.

8. Marketing and Promotions:

o Plan and execute in-store promotions, events, and sales campaigns to attract customers and drive traffic.

Coordinate with marketing teams to align store activities with broader company initiatives.

· Proven experience in retail sales management or a similar leadership role.

· Strong understanding of retail sales principles and practices.

· Excellent leadership, communication, and interpersonal skills.

· Ability to analyze sales data and make data-driven decisions.

· Proficiency in retail management software and MS Office applications.

· High school diploma or equivalent required; Bachelor's degree in Business, Marketing, or a related field preferred.

Working Conditions:

· Ability to work flexible hours, including weekends and holidays.

· Standing for extended periods and lifting merchandise as needed.