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HR Benefits Manager

C

Cloudstaff

64 - 65K PHP
Full-time
Cloudstaff Mak03, 39/F, RCBC Plaza Tower 2, Salcedo Village, Ayala Ave, Makati, 1226 Metro Manila, Philippines

We’re Hiring: HR Benefits Manager!


Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!


We are currently on the lookout for an HR Benefits Manager to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!


Role: HR Benefits Manager

Work Arrangement: Work from Office

Location: Philippines - Makati

Schedule: Night shift

Job description:

We are currently on the lookout for a new HR Benefits Manager to join our team at Cloudstaff, the #1 workplace everywhere! 

HR Services Management:

  • Provide guidance to HR teams and clients on sensitive issues like employee relations, terminations, and law compliance
  • Research trends in compensation and benefits to create programs that attract and retain top talent
  • Oversee EPLI claims, including document gathering and position statement development
  • Oversee employment-related claims and ensure all policies and practices comply with federal, state, and local employment laws


Benefits Administration:

  • Lead efforts in configuring and maintaining electronic benefits enrollment platforms
  • Manage data file feeds and integrations with insurance carriers, brokers, and third-party administrators
  • Monitor and maintain ACA compliance reporting, including 1095-C form generation and IRS e-filing
  • Support annual benefits renewal processes by updating plan designs, rates, and eligibility rules
  • Provide subject matter expertise on payroll audits for benefit deductions and ensure accurate payroll processing
  • Configure and administer Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and 401(k) plans
  • Oversee the Benefit Specialist and the day to day contact with clients and carriers
  • Confirm eligibility tracking for clients and make sure all employees are enrolled with carriers in a timely manner
  • Oversee the benefit reconciliation process between the payroll platform and the carrier statements and make sure adjustments are recorded where necessary


Team Leadership:

  • Partner with leadership on HR and benefits strategies to enhance recruiting, retention, and succession planning
  • Develop and implement learning and development programs to grow team member skills
  • Oversee and manage the full recruitment cycle for HR and benefits staff, from hiring to performance management


System and Project Management:

  • Troubleshoot and resolve system errors and data discrepancies by collaborating with vendors and internal teams.
  • Lead benefits-related projects, including online enrollment and ACA compliance, while also preparing custom reports for stakeholders.


Qualification and requirements:

  • Strong background and experience in a customer service environment
  • Proven critical thinking, problem-solving, and system troubleshooting skills
  • Excellent collaboration, teamwork, and interpersonal skills
  • Exceptional written and verbal communication skills
  • Detail-oriented and highly organized
  • Intermediate to advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, and Access)
  • College bachelors degree in a related field and/or 8-10 years of experience in a senior-level HR/Benefits role
  • SPHR, PHR, SHRM-SCP, or SHRM-CP certification
  • Proven experience in benefits reconciliation and administration
  • Specific experience with PrismHR software a plus
  • Strong knowledge of regulations and laws related to benefits administration
  • Experience with EPLI claims and US Professional Employer Organization (PEO) environment


Non-negotiable skills & requirements:

Note: All listed qualifications are required.