Customer Support Specialist
S
Synlink Recruitment Outsourcing Co. Inc.
20 - 30K PHP
Part-time
Remote
English LanguageCustomer ServiceSchedulingTeam PlayerTechnical SkillsStrong Work EthicCall Centre
We are looking for a friendly and motivated Customer Service Representative to join our team. The ideal candidate will be the first point of contact for our customers, providing excellent service, resolving inquiries, and ensuring a positive experience at every interaction.
- Handle inbound and outbound customer inquiries via phone, email, or chat.
- Provide accurate information about products, services, and company policies.
- Resolve customer complaints and concerns in a professional and timely manner.
- Document customer interactions and update records in the system.
- Collaborate with other departments to ensure customer satisfaction.
- Maintain a positive and helpful attitude at all times.