IT Support
E
ENOZ English Philippines Inc.
18 - 20K PHP
Full-time
LOTTE CENTRE. 0033 M. Santos Ext, Antipolo, 1870 Rizal, Philippines
Hardware and Software
- Provide technical support and troubleshooting assistance for hardware and software issues.
- Respond to user inquiries and provide solutions in a timely manner.
- Maintain documentation of issues, resolutions, and knowledge base articles.
- Install, configure, and update IT equipment and software as needed.
- Assist in the onboarding and training of new employees on IT systems.
Requirements
- Job Function: IT Technical Support
- Responsibilities and Duties: Strong problem-solving skills and ability to prioritize tasks effectively.
- Qualities and Traits: Excellent communication skills, both verbal and written.
- Working Conditions: Ability to work in a fast-paced environment and handle multiple inquiries simultaneously.
- Job Title: Familiarity with a variety of IT systems, software, and hardware.