hackquest logo

Technical Writer

T

Tradex Network Inc.

70 - 80K PHP
Full-time
G273+6GR, Ninoy Aquino Ave, Pasay City, 1300 Metro Manila, Philippines
  • Define and own the enterprise-wide documentation strategy, including content architecture, tools, and standards.
  • Lead the planning and execution of large-scale documentation projects for major product launches or platform overhauls.
  • Mentor, coach, and provide leadership to a team of technical writers.
  • Establish and govern the information architecture and content models for all technical documentation.
  • Collaborate with Product, Engineering, and Support leadership to identify documentation needs and priorities.
  • Champion and implement innovative documentation practices, such as Docs-as-Code, and measure content effectiveness through analytics.
  • Serve as the lead writer and editor for the most complex and critical documentation.
  • Develop a deep understanding of user personas and tailor content strategies to meet their needs.