IT Technical Support

Responsibilities

• Provide onsite support during Go-Live operations
• Assist with basic troubleshooting of kiosk or system issues
• Communicate with the remote technical team for guidance
• Follow step-by-step instructions to resolve issues efficiently
• Interact with basic hardware when required
• Ensure smooth day-to-day operations during the Go-Live period

Job Requirements

Qualifications

• Good command of English (spoken and written)
• Friendly, patient, and service-oriented attitude
• Strong communication and interpersonal skills
• Basic computer knowledge (e.g., navigating systems, following instructions)
• Ability to follow detailed instructions accurately
• Willingness to work onsite for the full duration (April 13–17)

Preferred (but not required)

• Previous experience in technical support or IT assistance
• Familiarity with basic hardware troubleshooting
• What We Offer
• Short-term opportunity with hands-on technical experience
• Exposure to real-world system deployment (Go-Live)
• Supportive remote team guidance