Customer Support
M
Miranda HR
15 - 20K PHP
Full-time
Description
- Provide excellent customer service and support via various communication channels.
- Assist customers in troubleshooting and resolving issues with products and services.
- Maintain accurate records of customer interactions and feedback.
- Collaborate with team members to improve customer service processes.
- Stay updated on product knowledge and company policies to assist customers effectively.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: Fresh Graduate or 0-1 years of experience
- Skills and Competencies: Excellent communication and interpersonal skills
- Qualities and Traits: Patience, empathy, and a positive attitude
- Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively
- Working Conditions: Office environment with potential for remote work