Customer Support Specialist
M
Miranda HR
20 - 25K PHP
Full-time
Description
- Assist customers with inquiries via phone, email, and chat.
- Resolve customer issues promptly, ensuring satisfaction and retention.
- Document customer interactions and feedback for continuous improvement.
- Collaborate with team members to provide a seamless customer experience.
Requirements
- Educational Qualifications: High School diploma or equivalent.
- Experience Level: 0–2 years of experience in customer support.
- Skills and Competencies: Strong communication and interpersonal skills.
- Responsibilities and Duties: Ability to handle customer complaints with professionalism.
- Qualities and Traits: Must be patient, empathetic, and detail-oriented.