Field Service Engineer – Equipment Installation & Technical Support | Cebu
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Richetec, Inc.
Full-time
Mactan Island M, Maximo V. Patalinjug Jr. Ave, Basak, Lapu-Lapu, 6015 Cebu, Philippines
Date Posted: April 30, 2026
Pay: ₱18,000.00 - ₱24,000.00 per month
Job Overview
Richetec Inc is looking for a Field Service Engineer who can support equipment installation, troubleshooting, preventive maintenance, and on-site technical servicing for customers in Cebu and nearby areas. This role is ideal for engineers who enjoy fieldwork, customer interaction, and hands-on technical problem-solving.
Key Responsibilities
- Perform installation, setup, and commissioning of equipment at customer sites.
- Conduct troubleshooting, repair, and preventive maintenance activities.
- Provide operational guidance and basic training to customers.
- Maintain accurate service reports and technical documentation.
- Coordinate with internal teams regarding technical concerns and equipment status.
- Monitor tools and testing equipment to ensure proper calibration and readiness.
- Assist in resolving customer issues through technical assessment and corrective action.
- Support hardware and software installation when required.
Qualifications
- Graduate of Electrical Engineering, Electronics Engineering, Mechanical Engineering, or related courses.
- At least 2 years of experience in field service, equipment maintenance, or technical support is preferred.
- Knowledge in troubleshooting mechanical and/or electronic systems.
- Strong communication and customer service skills.
- Willing to travel for field assignments.
- Fresh candidates with strong technical exposure may also be considered.
Why Join Us?
- Career growth opportunities.
- Company activities and employee engagement programs.
- Permanent employment opportunity.
- Exposure to technical field operations and customer support.
Work Location
On-site – Cebu
Benefits
- Opportunities for promotion
- Paid training
- Promotion to permanent employee