Operation Officer

DUTIES AND RESPONSIBILITIES:

• Conduct regular site inspections to ensure smooth daily operations
• Maintain cleanliness, orderliness, and overall workplace standards
• Identify operational gaps and recommend effective corrective actions
• Ensure compliance with company policies, procedures, and workplace regulations
• Monitor and oversee delegated administrative tasks to ensure timely completion
• Supervise the maintenance and upkeep of office facilities and workspaces
• Manage asset inventory, equipment records, and monitoring logs
• Track repair requests and coordinate preventive maintenance activities
• Coordinate with internal departments and external contractors for facility concerns
• Ensure all utilities and office systems are functioning properly and issues are reported promptly
• Prepare and distribute official communications such as memos and directives
• Maintain organized filing systems for both physical and digital documents
• Monitor employee attendance using Sprout or similar HR systems
• Ensure documents are complete, organized, and audit-ready at all times
• Assist in preparations for audits, inspections, and external visits
• Implement and maintain structured housekeeping and compliance systems
• Conduct regular compliance and operational checks across the site
• Escalate recurring operational concerns to management when necessary
• Ensure corrective actions are properly implemented, monitored, and documented
• Prepare and submit weekly site operations reports
• Maintain accurate and updated administrative records and trackers

REQUIRED QUALIFICATIONS:

• Bachelors degree in Hospitality Management, Hotel and Restaurant Management, Business Administration, or any related field
• With at least 3–5 years of relevant experience in hotel operations, restaurant supervision, facilities management, or site/property administration

MUST HAVE:

• Strong organizational skills with the ability to implement and enforce operational standards effectively
• Detail-oriented with a high level of accuracy in handling tasks
• Proficient in Microsoft 365 applications (Word, Excel, Outlook, Teams)
• Excellent communication skills in both English and Filipino
• Demonstrates strong ownership, accountability, and responsibility in all assigned tasks