SQL (Technical Support Representative) - UP TO 60K SALARY
O
Orbit
45 - 60K PHP
Full-time
corner Le Grand Ave, Taguig, Metro Manila, Philippines
Job Summary
A Technical Support Representative (SQL Support) is responsible for providing technical assistance to clients and end-users by troubleshooting software, database, and system-related issues. The role involves analyzing SQL databases, running queries, investigating data discrepancies, and ensuring the smooth operation of applications and business systems.
Duties and Responsibilities
- Provide technical support to customers via phone, email, chat, or ticketing systems.
- Troubleshoot application, system, and database-related issues.
- Analyze and investigate data discrepancies using SQL queries.
- Execute basic to intermediate SQL commands to retrieve, update, and validate data.
- Monitor system performance and identify potential database-related problems.
- Collaborate with developers, database administrators, and other technical teams to resolve complex issues.