Software Quality Assurance Engineer

About Electronic Transfer and Advance Processing Inc (eTap Inc)

Founded in 2015, Electronic Transfer and Advance Processing Inc (eTap Inc) is a Philippine-based company engaged in providing Financial Technology Services and the country’s leading manufacturer, operator, and developer of Custom Self-Service Transaction Machines & Payment Systems.

We are proud of leading the market with the spirit of ingenuity, collaboration, and customer-centric focus. eTap Inc. continuously innovates machines and payment solutions for leading telecoms, digital banks, and payment aggregator companies—spurring impactful financial inclusion that enhances the prosperity of our communities.

Join eTap Inc.

Being part of the eTap Community means working in a forward-thinking, innovative company that is shaping the future of financial services while making a tangible difference in the lives of many. If you're passionate about quality, technology, and building reliable systems that impact millions of users, eTap is an exciting place to be.

What You Will Do

Test Planning and Execution: Collaborate with the QA team to understand project requirements and deliverables, particularly for self-service kiosk hardware and software. Execute comprehensive test plans, test cases, and test scripts to ensure system reliability and functionality.

Software and Hardware Testing: Perform detailed manual and automated testing of self-service kiosk applications, hardware components, and integrated systems. Validate system performance, functionality, and user experience across various testing environments.

Defect Identification and Management: Identify, document, and track software and hardware defects using established QA processes. Work closely with development teams to analyze issues, verify fixes, and ensure timely resolution.

Automation and Process Improvement: Assist in designing, implementing, and maintaining automated test frameworks to improve testing efficiency and coverage. Continuously seek opportunities to enhance QA methodologies and testing processes.

Collaboration and Mentorship: Partner with software engineers and cross-functional teams to improve overall product quality. Provide guidance and support to junior QA engineers, helping foster a culture of continuous learning and excellence.

Quality Reporting and Compliance: Analyze and communicate test results, contributing valuable insights for product improvements. Ensure compliance with eTap's safety, security, and information security protocols.

Other Duties: Perform additional job-related tasks and responsibilities that may be assigned from time to time, aligned with organizational goals and operational requirements.

What a Software Quality Assurance Engineer Looks Forward to Doing Well

A Software Quality Assurance Engineer is committed to ensuring the reliability, performance, and quality of eTap's self-service kiosk solutions and supporting systems. The role combines analytical thinking, technical expertise, and collaboration to identify issues before products reach customers.

By effectively executing test strategies, implementing automation, and working closely with development teams, the QA Engineer plays a critical role in delivering robust and user-friendly solutions. Success in this role means contributing to continuous process improvements, mentoring teammates, and helping maintain eTap's reputation for innovation and quality.

Through attention to detail and a passion for excellence, the Software Quality Assurance Engineer helps build dependable financial technology solutions that empower businesses and communities across the Philippines.

Why should you join us?

• Competitive Salary
• Good Perks & Benefits
• Opportunity to be part of a pioneering fintech company driving financial innovation in the Philippines
• A collaborative environment that encourages innovation, teamwork, and problem-solving
• A dynamic workplace where you can expand your expertise in software quality assurance, automation, and product development
• A mission-driven organization focused on expanding financial access and empowering communities

Why you shouldn’t

• If you're not interested in working within the fintech industry or testing highly technical software and hardware systems, this role may not align with your career goals.
• If you prefer a routine, predictable environment rather than a fast-paced and innovation-driven workplace, this position may not be the right fit.
• If you are not comfortable collaborating across multiple teams or handling complex technical challenges, the demands of this role may not suit your working style.
• If continuous learning, process improvement, and adopting new technologies are not areas you're passionate about, you may find this role less fulfilling.

Why You

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience
• At least three (3) years of experience in software and hardware testing
• Experience in testing self-service kiosks is an advantage
• Proficiency in test automation tools and relevant scripting languages
• Knowledge of hardware testing methodologies and best practices
• Strong analytical and problem-solving skills with exceptional attention to detail
• Proven ability to lead testing initiatives and mentor junior QA engineers
• Excellent communication and collaboration skills in a cross-functional environment
• Passion for delivering high-quality, reliable, and innovative technology solutions

Join the Revolution: Be Part of eTap Inc.!

Are you ready to be part of a team that values quality as much as innovation? At eTap Inc., you'll have the opportunity to work on cutting-edge fintech solutions that impact millions of users while collaborating with talented professionals who are shaping the future of digital payments and self-service technology.

Join us and help build the next generation of reliable, secure, and innovative financial solutions.