Position Overview

Trippin Transport LLC is seeking a highly organized, dependable, and motivated Operations & Administrative Assistant to support the daily operations of our growing transportation and logistics company. This position is responsible for providing administrative support, customer service, dispatch assistance, accounting support, driver communication, compliance, and business development. The ideal candidate is detail-oriented, professional, able to multitask, and committed to delivering excellent customer service while supporting company growth.

Primary Responsibilities

Operations & Administration

• Support the day-to-day operations of Trippin Transport LLC.

• Maintain organized electronic files, records, and company databases.

• Prepare transportation documents, customer packets, and reports.

• Enter and update information in company software.

• Identify opportunities to improve efficiency and operational processes.

Customer Service & Dispatch Support

• Answer incoming phone calls and respond to customer emails professionally.

• Maintain communication with customers, brokers, vendors, and drivers.

• Assist with dispatch operations, load tracking, scheduling pickups and deliveries, and resolving operational issues.

• Prepare and process Bills of Lading (BOLs), Proofs of Delivery (PODs), and shipping documents.

Accounting & Fleet Support

• Process Accounts Receivable and Accounts Payable using PCS Accounting Software.

• Assist with invoicing, payment tracking, and financial record keeping.

• Monitor vehicle maintenance schedules and enter maintenance records into Motive Fleet Management.

• Assist drivers with roadside emergencies and coordinate repair appointments.

Compliance & Business Development

• Assist with IFTA reporting and maintain company licenses, permits, registrations, and compliance records.

• Research dedicated freight opportunities, government contracts, and new business prospects.

• Assist with marketing initiatives and post content to the company's social media platforms as needed.

• Support recruiting and onboarding of CDL drivers.

Qualifications

• Excellent written and spoken English.

• Strong customer service and communication skills.

• High attention to detail and organizational skills.

• Proficiency in Microsoft Office, Google Workspace, Excel, and Google Sheets.

• Ability to quickly learn transportation and accounting software.

• Ability to work independently with minimal supervision.

Work Schedule

• Full-Time Independent Contractor (1099)

• Approximately 40+ hours per week

• Monday–Saturday, 9:00 AM–5:00 PM (Eastern Time)

• Schedule may vary based on business needs, with occasional after-hours or on-call support.

Performance Expectations

• Respond to all emails within 24 hours.

• Return missed phone calls the same business day.

• Maintain accurate records and company documentation.

• Demonstrate professionalism, confidentiality, initiative, and strong teamwork.

• Provide outstanding customer service while supporting company growth and operational excellence.

• Reliable computer, high-speed internet, and professional home office.

Training Provided

The first 90 days will serve as an onboarding and evaluation period. Training will be provided on company procedures, dispatch operations, accounting processes, compliance requirements, and software systems.

Compensation

• Employment Type: Independent Contractor (1099)

• Status: Full-Time

• Start Date: June 26, 2026