hackquest logo

DAYSHIFT - CSR

M

Metacom Careers

17 - 22K PHP
Full-time
Aeon Prime Building, Northgate Cyberzone, C2FQ+7VG, N Bridgeway, Alabang, Muntinlupa, 1781 Metro Manila, Philippines

Description

  • Handle customer inquiries via phone, email, and chat.
  • Provide accurate information regarding products and services to customers.
  • Resolve customer complaints effectively and efficiently.
  • Maintain detailed and accurate records of customer interactions.
  • Collaborate with team members to enhance service delivery.

Requirements

  • Educational Qualifications:High School diploma or equivalent is preferred.
  • Experience Level:1-3 years of customer service experience.
  • Skills and Competencies:Excellent communication and interpersonal skills.
  • Skills and Competencies:Ability to handle conflict and provide solutions.
  • Qualities and Traits:Customer-focused mindset with a positive attitude.
  • Working Conditions:Fast-paced office environment with day shift timings.