Administrative Assistant

WE’RE HIRING!

Admin Staff/Account Executive

Join our growing team in a company that specializes in printing, signage fabrication, and office supplies retail!

Location: MTC Ads and General Merchandise

Position Summary

We are seeking a detail-oriented and dependable Admin Staff/Account Executive member responsible for providing administrative support, managing client accounts, coordinating customer requirements, and ensuring smooth communication between clients and internal departments. The ideal candidate must be organized, professional, and customer-oriented, with the ability to handle documentation, monitor client requests, support sales activities, and maintain strong relationships with customers while ensuring timely and efficient service delivery.

What you'll do

• Prepare, monitor, and update Job Orders while ensuring accurate tracking of project progress and completion status.
• Manage the end-to-end process of Job Order-related activities, including order acceptance, coordination, monitoring, and endorsement.
• Receive and process client orders and inquiries through phone, email, text, walk-in, and other communication channels.
• Prepare quotations, proposals, and other client-related documents based on customer requirements and company pricing guidelines.
• Coordinate with internal departments regarding production schedules, project requirements, deliveries, and client concerns.
• Build and maintain strong relationships with clients by providing timely assistance, updates, and professional customer service.
• Handle client communications, address inquiries and concerns, and ensure proper resolution to maintain customer satisfaction.
• Monitor client accounts, sales activities, and opportunities while maintaining accurate records of client information and transactions.
• Identify and develop potential sales leads through client referrals, market research, outreach activities, and relationship-building efforts.
• Communicate product and service value to clients, gather feedback, and provide recommendations to improve customer experience.
• Prepare and process delivery notices, transmittals, project endorsements, and other administrative documents.
• Coordinate with Accounting Staff regarding billing concerns, payments, and other client-related financial matters.
• Perform other related administrative, sales, and account management tasks as assigned by management.

Qualifications

• Graduate of any course, preferably with a background in Business Administration, Marketing, Management, or a related field.
• Previous experience in administrative work, customer service, sales, or account management is preferred.
• Experience in handling client accounts, quotations, job orders, or sales coordination is an advantage.
• Strong communication, customer service, and coordination skills.
• Good organizational skills with keen attention to detail and accuracy in handling documents and client information.
• Ability to manage multiple tasks, prioritize workload, and meet deadlines in a fast-paced environment.
• Proficient in Microsoft Office applications, particularly Excel, Word, PowerPoint, and email communication.
• Professional, reliable, and capable of maintaining positive relationships with clients and internal teams.

Skills Required

• Administrative Coordination and Client Account Management
• Customer Communication and Relationship Management
• Preparation and Management of Administrative Documents
• Order Processing and Account MonitoringClient Follow-up and Service Coordination
• Record Keeping, Data Management, and Reporting
• Basic Computer, Office, and Documentation Skills
• Time Management, Organization, and Problem-Solving Skills

Work Conditions

• Full-time position.
• Office-based role involving administrative tasks, client coordination, account monitoring, and document management.
• May require occasional coordination with clients, suppliers, and internal departments to ensure smooth processing of transactions, inquiries, and service requirements.
• Requires effective communication and collaboration with different teams to support daily operations and maintain customer satisfaction.
• Must be willing to work in a fast-paced environment with changing priorities.

Personal Attributes

• Detail-oriented and organized
• Strong communication skills
• Customer-focused and proactive
• Reliable and accountable
• Adaptable and team-oriented

What We Offer

• Basic Salary: P15,600

Government-mandated benefits:

• SSS
• PhilHealth
• Pag-IBIG
• 13th Month Pay
• Paid leave credits after regularization
• Employee discount on selected products
• Overtime pay, when applicable and approved
• Performance incentives or bonuses, based on company policy
• Opportunity to grow with a dynamic and expanding company

Work Schedule

• Full-time position, Monday-Saturday

*Schedule will depend on business needs

• Work Schedule: 8:00am - 5:00pm
• Lunch break: 12:00-1:00
• Coffee break: 10:00AM - 10:15AM; 3:00 PM - 3:15PM

10-day paid training

• (P600/day during the training period)

Probationary Period

• 6 months probationary employment
• Performance will be reviewed before regularization

Requirements

• Barangay Clearance
• Police/NBI Clearance
• [1] 2x2 picture
• 2 Valid ID's (photocopy)
• SSS (Photocopy of ID / Form / Number only)
• Pag-Ibig (Photocopy of ID / Form / Number only)
• Philhealth (Photocopy of ID / Form / Number only)
• TIN (Photocopy of ID / Form / Number only)
• Medical (Urine, Stool, & X-Ray)