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IT Sales Associate / Associate Digital Advocate

W

WPH Digital Pte Ltd

25 - 40K PHP
Full-time
N/A

We are seeking a results-driven IT Sales Associate / Associate Digital Advocate to support business growth by developing new opportunities and managing existing client accounts. The role involves building a strong sales pipeline through inbound and outbound activities, strengthening relationships with key decision-makers, and understanding client needs to recommend suitable IT solutions. The ideal candidate will be responsible for preparing proposals, quotations, RFP responses, and presentations, while collaborating closely with delivery and project management teams to ensure successful solution implementation. This role will also oversee client satisfaction, address escalations, support account profitability, and contribute to achieving revenue and gross profit (GP) targets.


Key Responsibilities

Business Development & Sales

  • Perform business development activities to generate and qualify new opportunities
  • Build and manage a strong lead and opportunity pipeline through outbound and inbound activities
  • Progress prospect conversations efficiently from qualification to closure
  • Achieve assigned revenue, GP, and other financial targets


Client Relationship Management

  • Establish and maintain strong relationships with customers to understand their business needs
  • Translate client requirements into strategic IT opportunities and customer roadmaps
  • Own customer satisfaction and identify opportunities for account growth and upselling
  • Take ownership of client requests and ensure timely resolution


Solution Consulting & Delivery Support

  • Provide solution consulting by understanding client objectives and positioning WPH’s solutions effectively
  • Lead proposal writing, estimation, presentations, RFP responses, and sales pitches
  • Deliver clear, engaging, and well‑structured presentations
  • Partner with project management teams to ensure engagement profitability and successful delivery


Account & Stakeholder Management

  • Participate in key client meetings, including status updates and delivery presentations
  • Manage client escalations, conflict resolution, and expectation alignment
  • Collaborate closely with management, developers, testers, IT peers, and vendors


Knowledge & Continuous Improvement

  • Maintain up‑to‑date knowledge of digital technologies, IT services, and relevant domains
  • Proactively identify opportunities to enhance customer value and service quality


Qualifications & Skills Education

  • Degree in Business, Information Technology, Computer Science, Digital Media, Communications, or any relevant discipline (preferred)


Experience

  • Preferably 3–5 years of experience in sales, solution consulting, or a technology‑related role
  • Background in solution selling or customer‑centric selling is an advantage


Skills & Attributes

  • Strong interest and passion for digital technology, data, and IT
  • Excellent relationship‑building and interpersonal skills
  • Strong written and verbal communication and influencing abilities
  • Ability to maintain professionalism, confidence, and composure under pressure
  • Experience in pricing proposals, contract negotiation, and contract management is a plus
  • Self‑motivated team player with strong commercial awareness


Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS