Spanish Healthcare Technical Support (10 Headcounts | Up to Php 90,000)
J
J-K Network Services
70 - 90K PHP
Full-time
Taguig, Metro Manila, Philippines
COMPANY PROFILE: A leading global pharmaceutical company specializing in research, development, and manufacturing of innovative medicines, with strong IT and technical support operations serving its global workforce.
Position: Spanish Healthcare Technical Support
Company Industry: Shared Services
Work Location: BGC, Taguig City
Salary: Php 70,000 - Php 90,000
Work Schedule: Nightshift
Work Set-up: Work-Onsite
BENEFITS:
- 13th Month Pay
- HMO from Day 1
- Night Deferential
- Overtime Pay
- Government Benefits
- Sick Leave
- Vacation Leave
- Other benefits will be discussed during the job offer
JOB REQUIREMENTS:
- Filipino candidate with Spanish and English proficiency, both written and verbal.
- Open for Foreign National who hold a Permanent Visa in the Philippines.
- Open to Senior High School graduates, undergraduates, and Bachelor’s degree holders.
- At least 6 months of experience in Spanish Technical Support.
- Willing to work in an onsite setup.
JOB RESPONSIBILITIES:
- Provide technical support to customers in Spanish and English via phone, email, chat, or other channels.
- Troubleshoot and resolve technical issues while providing excellent customer service.
- Communicate clearly and professionally with customers in both Spanish and English.
- Document customer concerns and technical resolutions accurately and escalate complex issues when necessary.
RECRUITMENT PROCESS:
- Resume screening
- Initial Interview (Online)
- Languages Assessment (Onsite)
- Final Interview (Onsite)
- Job Offer