hackquest logo

Social Media Analyst

D

Double Creative Asia Sdn Bhd

3.6 - 5.5K MYR
Full-time
Jalan Setia Prima A U13/A Jalan Setia Prima A U13/A 40170 Malaysia 40170
Social Media ManagementContent CreationCustomer EngagementCommunity ManagementCrisis CommunicationPlatform ProficiencyBrand AwarenessCustomer SupportContent CalendarSocial ListeningData AnalysisSocial Media Management ToolsSocial Media MetricsCommunity EngagementAnalytics Tools

  • Develop and implement social media strategies to align with business goals.

  • Create, curate, and manage published content (images, video, written) across social media platforms.

  • Monitor social media channels for industry trends, customer inquiries, and engagement opportunities.

  • Engage with the online community, respond to comments and customer queries in a timely manner.

  • Analyze social media data and provide reports on key metrics.

  • Collaborate with other departments to ensure brand consistency.

  • Stay up-to-date with the latest social media best practices and technologies.

  • Coordinate with clients, KOLs, influencers and other external parties when required.

Benefits

  • EPF
  • SOCSO
  • Annual Leave
  • Medical Leave

  • Diploma in Marketing, Communications, or a related field.

  • Minimum of 1 year of experience in social media management or a similar role.

  • Excellent written and verbal communication skills.

  • Proficiency in using social media management tools and analytics platforms.

  • Creative thinking and ability to generate engaging content.

  • Strong understanding of social media trends and platform functionalities.

  • Ability to work independently and manage multiple tasks effectively.

  • Explore new AI tools that can improve productivity and marketing efficiency.

  • Willing to learn and keep up with new social media trends, AI tools and digital marketing technologies.