Business Development Executive

Business Development Executive (AI Solutions)

Company: XPTNow Sdn Bhd

Location: Klang Valley, Malaysia

Employment Type: Full-Time

Industry: AI Technology | SaaS | Sales & Marketing

About XPTNow

XPTNow is a Malaysian AI technology company helping businesses improve sales, automate customer engagement, streamline operations, and strengthen customer retention.

Our solutions include:

• AI CRM – Manage customer relationships, leads, and sales pipelines.

• AI Sales Agent – Automate WhatsApp enquiries, lead qualification, and sales follow-ups 24/7.

• AI Appointment Booking – Simplify appointment scheduling, confirmations, and booking management.

• AI Loyalty – Drive customer retention, repeat purchases, and engagement through digital rewards.

We are looking for an experienced and results-driven Business Development Executive to grow our customer base and introduce our AI solutions to businesses across Malaysia.

Key Responsibilities

Sales & Business Development

• Identify, prospect, and acquire new business customers.

• Develop and execute sales strategies to achieve revenue targets.

• Conduct cold calls, client meetings, product demonstrations, and presentations.

• Understand business challenges and recommend suitable AI solutions.

• Prepare proposals, negotiate commercial terms, and close deals.

• Build long-term client relationships and identify upselling opportunities.

Marketing & Lead Generation

• Plan and execute B2B lead-generation activities to attract potential customers.

• Identify target industries, market segments, and business opportunities.

• Support digital marketing campaigns, promotional activities, and product launches.

• Work with internal teams to develop sales materials, marketing messages, and customer acquisition strategies.

• Monitor competitors, market trends, and customer needs.

• Convert marketing-generated leads into paying customers.

Client & Sales Pipeline Management

• Maintain accurate records of prospects, sales activities, and opportunities.

• Follow up with leads throughout the sales cycle.

• Coordinate with technical teams for product demonstrations and onboarding.

• Track sales performance, conversion rates, and revenue targets.

• Support customer renewals and subscription growth.

Requirements

• Minimum 2–3 years of proven experience in sales and marketing, preferably in B2B environments.

• A tertiary degree or diploma is not required. We value practical experience, proven sales performance, and the right attitude over academic qualifications.

• Demonstrated experience in lead generation, customer acquisition, and closing sales.

• Experience in SaaS, software, CRM, AI solutions, or technology sales is a strong advantage.

• Good understanding of digital marketing, sales funnels, and customer acquisition strategies.

• Strong communication, presentation, negotiation, and interpersonal skills.

• Confident in approaching business owners and key decision-makers.

• Able to work independently, manage sales pipelines, and achieve targets.

• Proactive, resourceful, and results-oriented.

• Familiarity with CRM systems and digital sales tools is an advantage.

• Own transport and willingness to attend client meetings.

Technical or programming knowledge is not required. Product training will be provided.

What We Offer

• Competitive basic salary.

• Attractive sales commission and performance incentives.

• Opportunity to work with innovative AI and SaaS solutions.

• Product training and technical support.

• Career growth opportunities within a growing Malaysian technology company.

• Exposure to businesses across multiple industries.

Who We’re Looking For

We want someone who understands both sales and marketing, knows how to find potential customers, and has the confidence to close deals.

The ideal candidate is proactive, commercially driven, and capable of turning business opportunities into paying customers.

Your experience, results, and attitude matter more to us than your academic qualifications.

Interested candidates: Please send your CV to

Email Subject: Application – Business Development Executive (AI Solutions)

Please refer to job description.