Website & Digital Marketing Administration

We are seeking a highly organized, detail-oriented, and technically proficient Website & IT Administrator to maintain the company's website, support business systems, and assist with digital marketing operations. This role combines website administration, basic web development, IT troubleshooting, and content management to ensure the company's digital platforms and internal systems operate efficiently.

The ideal candidate has a strong technical foundation, excellent problem-solving skills, and the ability to manage website updates, troubleshoot technical issues, and support business applications. You will work closely with the Marketing, Sales, Customer Service, and Management teams to ensure website content and digital communications remain accurate, consistent, and up to date.

This is a full-time role, on a US shift and on a Work from home set-up.

If you have the right skill set, this may be your opportunity to enter this fast-growing organization.

DUTIES AND RESPONSIBILITIES:

• Maintain and enhance company websites and web-based applications to ensure accuracy, functionality, security, and responsiveness.
• Update website content, including text, product information, images, colors, fonts, page layouts, brochures, and catalogs.
• Upload approved marketing materials and product information to the company website and designated social media platforms.
• Perform routine website maintenance and troubleshoot issues involving links, images, content, and website functionality.
• Write, modify, and troubleshoot website code using HTML, Java, JavaScript, CSS, and related technologies, as applicable.
• Monitor website performance, hosting, integrations, analytics, and SEO-related improvements.
• Schedule and distribute customer e-blasts using the company's email marketing software.
• Maintain customer email distribution lists and monitor social media accounts for basic activity and technical issues.
• Coordinate with marketing and design teams to implement approved content, website updates, and digital initiatives.
• Collaborate with Sales, Customer Service, and Management to ensure product and marketing information remains accurate and consistent.
• Provide IT and business systems support, including troubleshooting software applications and assisting with technical issues.
• Follow up on assigned projects, maintain organized digital assets, and document website updates and marketing communications.
• Manage multiple priorities, follow established processes, and ensure assigned tasks are completed accurately and on time.

QUALIFICATIONS:

• At least 3 years of experience in web development, IT administration, business systems support, or a related field.
• Proficiency in HTML and Java programming, with knowledge of JavaScript, CSS, and other relevant web technologies.
• Experience troubleshooting websites, software applications, and IT infrastructure.
• Strong analytical and problem-solving skills, with excellent attention to detail.
• Excellent written and verbal communication skills, organizational abilities, and follow-up skills.
• Ability to learn new technologies and business processes quickly.
• Experience with ERP administration and support is preferred, particularly Prophet 21 (P21).
• Knowledge of SQL, report development, and Microsoft 365 administration is an advantage.
• Understanding of networking, cybersecurity, cloud technologies, website analytics, and SEO best practices is a plus.
• Familiarity with AI-powered tools and AI image-generation platforms is an advantage.
• Ability to multitask, manage deadlines, and work independently in a fast-paced environment.
• Self-motivated, dependable, adaptable, and willing to learn new software and technologies.



ROLE CLARIFICATION:

This position focuses on website maintenance, technical support, and the accurate implementation and distribution of approved marketing content. Marketing materials will be provided. The role does not involve creating graphic designs, advertisements, or marketing campaigns.