Training Specialist | Learning Management (EH 1771)

Accenture in the Philippines is currently looking for Business Interlock Specialist who will be responsible in performing the following day-to-day tasks:

• Accountable for establishing, developing, and maintaining customer relationships.
• Translate high level requirements received into detailed training delivery plans for medium-high complexity programs generally expected to be at the course level and targeted to audiences of senior managers.
• Collaborate with customers to create and maintain short-term and long-term course delivery plans and schedules.
• Advise customers on the delivery strategy at a course level to ensure that it can be delivered within client parameters.
• Prepare course delivery budgets and corresponding tuition rates and communicates to gain approval from customer
• Support their lead in the annual/quarterly delivery planning process.
• Monitor the progress of the session setup and plan the logistics for the session.
• Communicate, escalate, and resolve program, course, and training session issues (curriculum, financial, faculty, participant, logistics) with lead and client.
• Develop deep understanding of the customer’s business objectives and expectations for the Program.
• Provides session evaluation reports and recommendations for continuous improvements after sessions are completed.

Other Responsibilities include:

• Contribute to the overall leadership and vitality of the Delivery organization.
• If requested, support the external client account teams with proposal development to sell the Accenture Learning delivery services and participate in presentations to the client.
• Foster use of best practices and encourage Delivery team innovations.
• Liaison with other teams outside of Delivery as needed.

What are we looking for?

• Bachelor’s degree holder
• Must have at least 5 years work experience in learning delivery
• Experience in handling multi-client/global support is preferred since this is a global role
• Stakeholder management experience
• Good communication skills
• Open to candidates with relevant experience from other industries

Join our high performing team and enjoy these benefits:

• Competitive salary package, company bonuses, and performance incentives
• Night differential
• Loyalty, Christmas gift, inclusion, and diversity benefits
• Paid sick and vacation leaves
• Expanded maternity leave up to 120 days*
• HMO coverage (medical and dental) from day 1 of employment
• Life insurance
• Employee stock purchase plan
• Retirement plan
• Flexible working arrangements
• Accessible locations
• Work Life Balance
• Healthy and encouraging work environment
• Career growth and promotion opportunities
• Volunteering opportunities

*Terms and conditions apply

About Accenture:

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world’s largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 624,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at ****.