Senior Business Analyst

• Ensures the success of the execution of the IT Engineering Project, specifically the 

Business Analysis portion.

• Ensures adequate staffing to complete the required analysis work.

• Manages the onboarding/off-boarding activities for Business Analyst resource who 

joins or leave the team.

• Ensures the business analysis best practices are established and followed in the 

project.

• Leads the business analysts in requirements elicitations, producing necessary 

documentations and sign-off, transitioning the requirements to the Development 

team.

• Establishes any documentation templates such as Functional Requirements 

Specification, Integration Document, Data Mapping Document, Master Process Flow, 

etc. that are going to be used for the project.

• Ensures the team’s documentation is accurate and complete and meets the agreed 

upon standards and deadlines are met.

• Coaches the team in terms of interaction with stakeholders, facilitation skills, and 

participation in meetings.

• Identifies critical control points and preventive measures.

• Prepares metrics by collecting, analyzing, and summarizing information and trends 

including failed processes, system issues, recalls/rework, corrective actions, and 

audits.

• Bachelor's Degree in a relevant field of work or an equivalent combination of 

education and work-related experience

• A minimum of 3 years demonstrated experience in a technical business analyst role 

with a relevant tertiary qualification.

• Strong organizational and time management skills with the ability to prioritise tasks to 

meet deadlines and accurately estimate development effort from specifications.

• An ability to positively adapt to change and make sure this change is reflected in the 

design and delivery of workable solutions.

• General understanding in the areas of application programming, system and database 

design would be an advantage.

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• Excellent interpersonal and influencing skills and demonstrated track record of 

superior customer service.

• Excellent oral and written communication skills.

• The ability to employ critical thinking, reasoning, and analytical skill when problem 

solving in an IT development environment, interpreting complex scenarios, and 

providing clear and simple recommendations.

• The ability to manage priorities across a portfolio of multiple projects and BAU 

activities.

• Knowledge of Financial Services industry and/or Banking Operations.

• Proven ability to engage with stakeholders across business and technology domains.

• With knowledge and experience of all application layers – API, Backend, and UI

• With knowledge and experience of SOAP and REST APIs and the ability to understand 

XML + Schemas and JSON

• With knowledge and experience of SQL, SQL server, Technical Design – current and 

future state, advance processing modelling – UML, Data Analysis, Testing & Debugging

• Previous Dev experience preferred but not required.