Senior IT Business Analyst

The Opportunity

Our partner, a leader in sustainable packaging solutions with a global presence, is looking for a talented and motivated Senior IT Business Analyst to join their growing team. With over 20 years in the industry, they operate across a diverse range of sectors, including food and beverage, personal care, healthcare, and industrial markets. This is your chance to be part of a forward-thinking company dedicated to delivering smarter, greener solutions while driving business excellence.

In this position, you will play a crucial role in bridging the gap between business needs and Information Technology solutions. You'll work across cross-functional teams including HR to gather requirements, translate them into actionable insights, and successfully deliver the project. ASW Global operates on a Hybrid model. You will be reporting to our ASW office 3 days a week, and working from home for the remaining 2 days. The role will also follow the Australian business hours from 8AM - 5PM AU time.

Key Responsibilities

• Collaborate with stakeholders to document business requirements and translate them into technical specifications.
• Analyze People & Culture processes to identify system improvements and align HRIS functionality.
• Analyze data to support decision-making, identify trends, and provide insights that drive business strategies and digital transformation.
• Maintain documentation of business processes, system requirements, project plans, charters, status reports, and post-project reviews throughout the project lifecycle.
• Develop test plans, troubleshoot issues, ensure defect-free implementation, and manage project risks with mitigation strategies.
• Provide regular reports to senior management on project performance, milestones, and areas for improvement. Ensure clear communication with stakeholders.
• Apply project management methodologies, ensure effective scope management, and contribute to successful project planning, delivery, and change management.
  
  
  

Skills, Experience & Qualification

• Bachelor's Degree in Information Technology, Computer Science or related program.
• Preferably at least 10 years of experience in technical IT within manufacturing, supply chain, or logistics.
• Proven experience in business analysis, project management, process mapping, workflow optimization, and test script development.
• Excellent communication skills, with the ability to engage diverse stakeholders, including senior executives.
• Experience in delegating tasks within cross-functional teams and ensuring effective collaboration within project teams.
• Strong understanding of the System Development Life Cycle (SDLC), with a focus on BI analysis and data-driven decision-making.
• Ability to work autonomously and adapt to evolving business needs and technology changes.
  
  
  

ASW Offers

• A diverse, inclusive, and supportive company culture.
• Competitive remuneration.
• Opportunity to collaborate and work with global clients and stakeholders.
• Medical benefits.
• Great Paid Leave entitlements.
• Team outings, travel opportunities, company parties/events, and other exciting activities.
• Exposure to an international environment, working with people across Malaysia, Vietnam, the Philippines, and Australia.
• Industry and role-related training.
• Ongoing career opportunities.

Please refer to job description.