Technical Support Representative
N
Nityo Infotech Inc.
65 - 70K PHP
Full-time
Ayala Malls Vertis North. Phase 1 & 2, North Ave, Brgy. Bagong Pag-asa, Quezon City, Metro Manila, Philippines
Technical Support
Supporting hardware and software troubleshooting.
High School Diploma or Equivalent
At least 1 year of experience in a technical support role within a contact center or BPO environment, supporting hardware and software troubleshooting
Working knowledge of operating systems and standard troubleshooting procedures
Comfortable using CRM or ticketing platforms to log and resolve issues
Strong English and Spanish communication skills - both verbal and written - with the ability to explain issues clearly to non-technical users