Technical Service Supervisor

• Focus on asset servicing and repair for both office and field-based concerns
• Service support to the malls
• Technical writing
• Technical team supervision, scheduling and deployment
• Technical liaison for operations
• Regional Technical Service Engineer coordination
• Assist in supplier coordination
• Part/s procurement of critical parts
• IT equipment research and development
• Preparation and issuance of quotations for service activities
• Assist on the verifications of shop drawings and QA of implemented designs
• Maintenance of deployed assets to ensure all are in good condition
• Assist in content updating, and validation of the Technical Service Engineers’ tasks, photos, and monthly documentation

Requirements

• Graduate of any Technical-related course preferably in Computer Technology, IT, Instrumentation Technology and Computer and Electronics Engineering
• At least 5 years of experience in the related field
• Familiar with IoT and power control systems
• Skilled in conventional and wave soldering techniques
• Able to accurately diagnose computer and electronic issues and possess a smart problem-solving skill
• Basic electrical skills
• Familiar with Microsoft Office and Google Workspace platforms
• Efficient time management and can work within deadlines
• Detail-oriented and organized
• Skilled in technical writing
• Background in computer network management and LED systems is a plus
• Customer care oriented