Customer Support
B
bossjob
Part-time
Picadilly Star Building. 4th Avenue, 27th Street, Taguig, Metro Manila, Philippines
Description
- Respond to customer inquiries via phone, email, and chat in a timely manner.
- Provide accurate information regarding products and services to enhance customer satisfaction.
- Resolve customer complaints and issues effectively while maintaining a positive attitude.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members to improve the overall customer experience.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 1–3 years of experience in customer support or related roles.
- Skills and Competencies: Excellent communication and interpersonal skills.
- Skills and Competencies: Strong problem-solving abilities.
- Qualities and Traits: Empathetic and patient in dealing with customers.
- Responsibilities and Duties: Ability to work in a team-oriented environment.
- Working Conditions: Flexible hours may be required, including weekends.